Logistics policy

SHIPPING

We all love sex! But when it comes to what we’re actually doing in the bedroom, most of us would prefer things to stay private and personal. To help put your mind at ease, Lovegasm operates a strict discretion policy to make sure all your packages arrive to you without everyone knowing what’s inside.

DISCREET SHIPPING

We take great lengths here at Needit to make sure every package we send is a discreet as it can possibly be.

Any small parcels will be sent in plain white packets, and larger orders will be shipped in unmarked cardboard parcel boxes. Both of these will have a plain white label on with no markings or labelling to indicate where the parcel is from, or what’s inside.

If anyone sees your parcel, the only information visible will be your name and address.

DISCREET BILLING

Alongside our discreet parcels, we also aim to maintain your privacy when billing your bank account for any purchases.

When you view your bank statement, any payments to us will not show as Needit, instead displaying our parent corporate business name.

SHIPPING TIMES

As part of our commitment to customer service, we are proud to offer 2 Day Express Shipping across our collections.

Note: The shipping period, which normally takes 4 days, is only the preparation time where we process, prepare and dispatch your order. Delivery time is different.

Delivery times in the continental United States are 7-14 working days.*

INTERNATIONAL SHIPPING

While we operate primarily in the United States, Needit is more than happy to ship internationally to any country (subject to the laws and regulations of each individual territory). Some countries have restrictions on items allowed to be imported, which can include sex toys. Please ensure that our products can be imported into your country before placing your order. Needit takes no responsibility for orders that are delayed, or any additional fees incurred as a result of local regulations. If you are unsure, consult your local government for further advice.

*On some rare occasions our store will be out of stock, so we will ship directly from our warehouse overseas. This can take 3-9 working days.